Refund policy

14-day money-back guarantee

We want the Digital Legacy Kit to genuinely help your family. If you’re not satisfied with your purchase, you can request a full refund within 14 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request one, visit paddle.net and look up your order, or write to hello@digitallegacykit.com with the email you used at checkout and we’ll take care of it.

Trouble with your files?

If a download link doesn’t work or a file won’t open, we’ll help you get access — no refund needed. Write to hello@digitallegacykit.com and include the email you used at checkout.

Payments

Orders are processed by our reseller Paddle.com, the Merchant of Record for all our orders.